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Air Bar Zen Pro Buyer FAQ Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
This buyer FAQ collects the questions distributors ask most often about Zen Pro.
A range review that ignores buyer faq will often produce a confident decision and a disappointing quarter on the Zen Pro.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Why buyer faq matters on the Zen Pro
Commercial questions usually arrive before technical ones in any sourcing cycle.
The most common mistake is optimising for the first order instead of the fourth, which is where Zen Pro economics actually settle.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Zen Pro |
| Brand | Air Bar |
| Category | E-Juice |
| Battery | 650 mAh |
| Output range | 10-40 W |
| Capacity | 2.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 200 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Documentation is not paperwork for its own sake; on buyer faq it is the difference between a clean clearance and a delayed one.
Documentation is not paperwork for its own sake; on buyer faq it is the difference between a clean clearance and a delayed one.
Checklist
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Review the reorder point after one full selling cycle.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (59 units) | Tier 1 | 14-21 days |
| Pallet (1561 units) | Tier 2 | 14-21 days |
| Container (9516 units) | Tier 3 | 7-12 days |
Frequently asked questions
What information should a Zen Pro enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.